Frequently Asked Questions

•  An e–ticket, also known as an electronic ticket, is an electronic document that contains the details of your flight ticket, Hotel booking, Tour package reservation. You can find your ticket ID on your E-ticket page issued by 7 Star Travel . It is important to carry a print-out of the Ticket ID along with a valid photo-id proof (CNIC, driving license, Passport) during your tour.

You can make your booking using any of the following payment options :-

• Credit Card (Visa and Master )
• Debit Card
• Net Banking
• UBL Omni 
• Easy Paisa  
• Cash in Office

• We e-mail you your e-ticket within 24 hrs of your booking on the same e-mail address you mentioned at the time of booking. 

• It depends on the type of hotel or the tour activity you booked. Some hotel ask for cancellation amount equal to one night stay. This the maximum you can be charged for cancellation. In case of tour activities, it will be decided on case to case basis. however it will be equal to your booking deposit   

•  If you cancel your Booking 30 days before the trip we charge a 15% deduction, 15 days before the trip means a 35% deduction and no refunds are offered if you cancel your Booking 7 days or less. These deductions do not include any bank transfer charges. 

•  We are based in the heart of northern areas of Pakistan. Check out our contact page for more or call us to ask.